Privacy Policy

Last updated: 3/15/2026

Z22U respects your privacy and is committed to protecting your personal data. We understand that the growth of online services raises important questions about the collection, use, disclosure, storage, and security of personal data. This Privacy Policy explains how Z2LIVE, INC. collects, uses, processes, stores, transfers, and protects your personal data when you access or use the Platform, create an account, purchase or sell products or services, contact us, or otherwise interact with us.

By providing your personal data to us, accessing the Platform, creating an account, or using any of our services, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, disclosure, transfer, storage, and processing of your personal data in the manner described herein, to the extent such consent is required under applicable law.

The use of certain areas of the Platform may be possible without actively submitting personal data. However, if you wish to access certain features, register an account, purchase products, sell products, withdraw funds, complete verification, or use other restricted services, the processing of personal data may become necessary.

Where required by applicable law, we will obtain your consent before collecting or processing your personal data for a specific purpose. Where consent is not the appropriate legal basis, we may process your personal data where necessary for the performance of a contract, compliance with legal obligations, protection of legitimate interests, fraud prevention, dispute resolution, platform security, or other lawful purposes.

This Privacy Policy is intended to provide clear information regarding the nature, scope, and purpose of the personal data processed by us, and to inform you of the rights available to you under applicable data protection laws.

1. Controller Information

For the purposes of this Privacy Policy, the controller of your personal data is:

Legal Name: Z2LIVE, INC.
Identifier (UBI): 602 935 010
Secretary of State (SOS) ID: 602935010
State of Incorporation: Washington, USA

Principal Office:
1601 2nd Avenue, Suite 800
Seattle, WA 98101
United States

In this Privacy Policy, “Z22U,” “we,” “us,” and “our” refer to Z2LIVE, INC.

For privacy-related questions, requests, or complaints, please contact:
Email: [Insert Privacy Email]
Support Email: [Insert Support Email]
Website: [Insert Website URL]

2. Definitions

For the purposes of this Privacy Policy, the following terms shall have the meanings set out below:

Personal Data means any information relating to an identified or identifiable natural person. An identifiable person is one who can be identified directly or indirectly, including by reference to a name, email address, identification number, online identifier, IP address, device identifier, location data, financial details, or one or more factors specific to that individual.

Data Subject means the individual to whom the personal data relates.

Processing means any operation or set of operations performed on personal data, whether by automated means or otherwise, including collection, recording, organization, storage, use, disclosure, transmission, retrieval, consultation, adaptation, restriction, erasure, or destruction.

Controller means the legal entity that determines the purposes and means of processing personal data.

Processor means any natural or legal person who processes personal data on behalf of the controller.

Recipient means any person or entity to whom personal data is disclosed, whether a third party or not.

Consent means any freely given, specific, informed, and unambiguous indication of a data subject’s wishes by which the data subject signifies agreement to the processing of personal data.

Platform means the website, mobile site, mobile application, marketplace systems, and related services operated by Z2LIVE, INC.

3. Personal Data We Collect

We may collect and process the following categories of personal data:

3.1 Information you provide directly

We may collect personal data that you voluntarily provide to us, including when you:

register for an account

update your account profile

place an order

create a listing

communicate with customer support

submit a verification request

participate in a survey, campaign, giveaway, or promotion

subscribe to newsletters or promotional communications

provide feedback, complaints, or dispute evidence

This information may include:

full name

username

email address

telephone number

billing address

country or region

date of birth

government-issued identification data

selfie or identity verification image

payment-related details

payout or withdrawal information

transaction history

correspondence and support messages

any other information you choose to provide

3.2 Information collected automatically

When you access or use the Platform, certain information may be collected automatically, including:

IP address

browser type and browser version

operating system

device type and device identifiers

language preferences

referral and exit pages

pages viewed and time spent on pages

clicks, interactions, and session activity

date and time of access

log files

approximate location based on IP

cookie identifiers and similar online identifiers

3.3 Information received from third parties

We may obtain personal data from third parties, including:

payment processors

identity verification providers

fraud prevention partners

analytics providers

customer support tools

marketing and advertising providers

business partners

public databases or sanction-screening databases

other users involved in a transaction, dispute, or complaint

law enforcement, regulators, or government bodies where legally permitted

4. When We Collect Personal Data

We may collect your personal data when you:

visit, browse, or interact with the Platform

create, access, or maintain an account

buy or sell any products or services on the Platform

contact us by email, ticket, live chat, contact form, or other communication channel

subscribe to marketing communications

participate in promotions or surveys

complete an identity verification or compliance review

submit documents, evidence, or other materials in connection with a dispute or claim

respond to our communications

otherwise provide information to us directly or indirectly

5. How We Use Your Personal Data

We may use your personal data for one or more of the following purposes:

5.1 To provide and operate the Platform

We process personal data to:

create and maintain your account

enable buying, selling, listing, delivery, and transaction processing

process payments, refunds, chargebacks, disputes, and withdrawals

provide customer support

manage communications relating to your account or orders

provide requested services and platform functionality

5.2 To verify identity and reduce risk

We may process personal data to:

verify your identity

detect, prevent, and investigate fraud, abuse, scams, and suspicious activity

conduct sanctions screening, know-your-customer checks, and risk assessments

secure the Platform and user accounts

enforce our Terms, policies, and marketplace rules

5.3 To improve the Platform

We may use personal data to:

understand how users interact with the Platform

improve usability, design, search, and features

diagnose technical issues

monitor platform performance

optimize marketing and user experience

5.4 To communicate with you

We may use your personal data to:

send account notifications

confirm transactions

provide customer support responses

send security alerts

provide dispute or case updates

notify you about policy changes, service announcements, or legal notices

5.5 For marketing and promotional purposes

Where permitted by applicable law, we may use your personal data to send:

newsletters

promotional messages

product recommendations

campaign offers

updates about platform features or services

You may opt out of marketing communications at any time by using the unsubscribe link in the communication or by contacting us.

5.6 For legal and compliance purposes

We may process personal data to:

comply with legal obligations

respond to lawful requests from public authorities

protect our legal rights and interests

establish, exercise, or defend legal claims

maintain records for tax, accounting, audit, and regulatory purposes

6. Legal Bases for Processing

Where applicable data protection law requires us to identify a legal basis for processing, we may rely on one or more of the following:

your consent

performance of a contract with you

compliance with a legal obligation

protection of vital interests

our legitimate interests, including fraud prevention, security, dispute handling, service improvement, marketing, business operations, and enforcement of our agreements

any other lawful basis available under applicable law

Where processing is based on your consent, you may withdraw that consent at any time, subject to legal or contractual restrictions.

7. Cookies and Similar Technologies

The Platform may use cookies, web beacons, pixels, tags, SDKs, and similar technologies to improve functionality, secure sessions, remember preferences, measure performance, and understand user behavior.

Cookies may be used for purposes such as:

account login and authentication

session management

remembering user preferences

fraud prevention and security

analytics and traffic measurement

advertising and remarketing

performance tracking and troubleshooting

You may prevent the setting of cookies through your browser settings. You may also delete cookies that have already been stored. However, if you disable cookies, certain functions of the Platform may not operate properly.

8. Analytics and Advertising Tools

We may use analytics and advertising technologies provided by third parties to better understand how the Platform is used and to improve our marketing performance.

These third-party tools may collect:

IP address

device and browser information

referral source

pages visited

session activity

cookie identifiers

ad interactions

conversion information

Where required by law, we will request consent before deploying certain non-essential analytics or advertising technologies.

9. Payment and Verification Information

When you make or receive payments through the Platform, we or our payment service providers may collect and process payment and transaction-related information, including:

payment method type

billing details

transaction amount

payment status

payout details

chargeback or refund status

anti-fraud signals

verification results

Depending on the payment method or compliance requirements, we may also request additional documentation to verify identity, ownership of payment methods, or source of funds.

10. Disclosure of Personal Data

We may disclose your personal data to third parties where necessary for the purposes described in this Privacy Policy, including:

payment processors and financial institutions

identity verification providers

fraud prevention and security providers

cloud storage, IT, and infrastructure vendors

customer support service providers

marketing, analytics, and advertising providers

professional advisers, auditors, accountants, and legal counsel

affiliates and group companies

law enforcement, courts, regulators, tax authorities, or other public bodies where required by law

other users where reasonably necessary to complete a transaction or resolve a dispute

a buyer, seller, acquirer, investor, or successor in connection with a merger, sale, restructuring, financing, or transfer of business assets

We do not sell your personal data to unrelated third parties for their independent direct marketing use.

11. Public Content and User Submissions

Any information you voluntarily post in public or semi-public areas of the Platform, including usernames, reviews, ratings, listing descriptions, or comments, may be visible to other users and may be accessible publicly.

You should not post sensitive personal data in public areas unless strictly necessary.

We may monitor, review, remove, or retain user-submitted content where permitted by law and in accordance with our Terms and internal policies.

12. International Transfers

Because we operate online and may use international service providers, your personal data may be transferred to, stored in, or processed in countries outside your jurisdiction of residence.

Where required by law, we will implement appropriate safeguards for cross-border data transfers, which may include contractual protections or other lawful transfer mechanisms.

13. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, including:

providing the Platform and services

maintaining transaction records

resolving disputes and complaints

complying with legal, accounting, tax, and regulatory obligations

detecting and preventing fraud

enforcing agreements and policies

Retention periods may vary depending on the category of data, the nature of the relationship, the type of transaction, and applicable legal requirements.

When personal data is no longer necessary, we will delete, anonymize, or securely archive it as appropriate and subject to applicable law.

14. Security of Personal Data

We use reasonable technical, organizational, and administrative measures to protect personal data against unauthorized access, misuse, disclosure, alteration, or destruction.

These measures may include:

encryption

access controls

authentication procedures

internal role-based restrictions

logging and monitoring

vendor management controls

secure transmission methods

However, no internet-based transmission or storage system can be guaranteed to be completely secure. Accordingly, while we take reasonable measures to protect your personal data, we cannot guarantee absolute security.

You are responsible for maintaining the confidentiality of your account credentials and using secure practices when accessing the Platform.

15. Children and Minors

The Platform is not intended for use by persons who are not legally permitted to use the Platform under applicable law.

Where local law permits minors to use certain services with parental or guardian authorization, such use must be supervised and approved by a parent or legal guardian.

If you believe that a child or unauthorized minor has submitted personal data to us unlawfully, please contact us so that we may take appropriate action.

16. Your Rights

Depending on the laws applicable to you, you may have one or more of the following rights:

the right to request confirmation as to whether we process your personal data

the right to access your personal data

the right to correct inaccurate or incomplete personal data

the right to request deletion of personal data

the right to request restriction of processing

the right to object to certain processing

the right to withdraw consent where processing is based on consent

the right to data portability where applicable

the right not to be subject to certain forms of solely automated decision-making where prohibited by law

the right to lodge a complaint with a supervisory authority or regulator

We may ask you to verify your identity before acting on a request. We may also refuse, limit, or defer requests where permitted by applicable law.

To exercise any of your rights, please contact us using the contact details set out below.

17. Marketing Preferences

You may opt out of receiving promotional emails and other marketing communications at any time by:

clicking the unsubscribe link in the message

changing your communication preferences in your account, where available

contacting us directly

Please note that even if you opt out of marketing communications, we may still send service-related and transactional communications, including account notices, order updates, dispute notices, security alerts, and legal communications.

18. Third-Party Websites and Services

The Platform may contain links to third-party websites, applications, payment services, or social media features. We are not responsible for the privacy practices, content, or security of such third-party services.

Your interactions with such third parties are governed by their own terms and privacy policies.

19. Changes to This Privacy Policy

We reserve the right to amend, modify, or update this Privacy Policy at any time. Any revised version will be posted on the Platform with an updated “Last updated” date.

Where required by law, we may also provide additional notice of material changes.

Your continued use of the Platform after the effective date of any revised Privacy Policy constitutes your acknowledgment of the updated Privacy Policy.

20. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our processing of personal data, please contact us at:

Z2LIVE, INC.
1601 2nd Avenue, Suite 800
Seattle, WA 98101
United States

Privacy Email: contact@z22u.com
Support Email: contact@z22u.com
Website: z22u.com

21. Inconsistencies

If this Privacy Policy is translated into any language other than English and any discrepancy, inconsistency, or conflict arises between the English version and any translated version, the English version shall prevail to the fullest extent permitted by law.